On today’s 115th official episode of The RMR Podcast, Joey ‘JayPing’ Brabo is joined by Elijah Cleary, Client Success Manager at Seedless Media. Seedless is one of the cannabis industry’s premier full-service marketing agencies because of their commitment to actually growing revenue for their retail partners.
Today we’re talking about these topics:
– The Role of Customer Success Managers
– How CSM’s Drive Revenue (Seedless x Clients)
– Customer Lifetime Value (CLV)
– Understanding Customer Lifetime Value (Cllients)
– Defining White Glove Service (Seedless)
– Aligning White Glove Service with the Cannabis Industry
– Culture of Seedless x Clients
Tune in for the full conversation today ya’ll… this is a good one!
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