What’s the surest way people will follow you into battle? Show you care – about them, and their families.
That’s a major lesson John Driscoll learned in the Army…and it’s served him well in the private sector, including his current role at Walgreens, where he’s focused on improving service to patients in the healthcare industry. John shares his leadership insights, and the need for focusing healthcare leadership, in this episode.
Here’s what John and Maureen cover:
1. Why genuinely caring for your team is a top leadership priority – especially in high-stress situations;
2. How American healthcare is one of, if not THE, most inconvenient services in the country; and
3. John’s proven techniques for moving your team through traumatic experiences.
Other episodes you’ll enjoy:
– Delivering the Future: Amazon’s Innovation Culture with Dr. Vin Gupta & John Love of Amazon Pharmacy (2nd segment of the show, starting at about 16:30 in)
– Bringing Healing Home: Healthcare Leadership with Anne Klibanski
– High Performance Medicine: Healthcare & Innovation with Brian Ferguson
– Innovative Leadership for the Healthcare Industry with Neil Grunberg
– Curing Complexity in Healthcare with Carsten Engel
All these episodes are either here on YouTube, or on our website at https://www.innovativeleadershipinstitute.com/podcasts/ .
For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, TikTok, Threads, and Twitter, too!
RESOURCES:
You can learn more about Walgreens’ initiatives at https://www.walgreens.com/ .
John’s podcast and blogs about the healthcare industry are available at https://www.caretalkpodcast.com/ .
Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe at https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=6706985920974909440 .
Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon https://amzn.to/3C4eSX0.
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OUR PODCAST TEAM:
Host & Executive Producer: Maureen Metcalf
Editor & Producer: Dan Mushalko
Video & Graphics Editor: Devon Mushalko
Assistant Editor & Raconteur: Luigi Morelli
(Information requiring higher security clearance than you have): Jenna Reik & Mike Morrow-Fox
CONNECT WITH US:
Threads: @innovativeleaders
Twitter: @IL_Institute LinkedIn: https://bit.ly/ILI-LinkedIn2
Instagram: @innovativeleader
TikTok: @innovativeleadership
Website: InnovativeLeadershipInstitute.com
Loved this episode? Leave us a review and rating!
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About Our Guest:
John Driscoll has been at the center of healthcare innovation for more than two decades, leading large companies across sectors. He is currently the President of U.S. Healthcare and EVP, Walgreens Boots Alliance. Previously, he was the CEO of CareCentrix, the industry leader in bringing healthcare to the home, following successful stints helping lead healthcare technology (Castlight), pharmacy benefit managers (Medco, SureScripts) and insurance (Oxford) companies. John’s ongoing interest in and dedication to public health and healthcare innovation led to being selected by the Obama White House for its Entrepreneurs in Residence program to advise the FDA on innovation. John also serves as the Chairman of the Waystar Corporation and is an active investor in emerging healthcare technologies. He helped found Testing for America and serves on its Governing Council and is the Co-Chair of the United States of Care’s Entrepreneurs Council. He chairs the Truman National Security Project, and served as a captain in the U.S. Army Reserve. John is a Board Member for the Alliance for Hunger. John has published articles in national publications including the Los Angeles Times, Time Magazine, The Guardian and Politico.
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